Enhanced Care Management (ECM)

Your own care team, at no cost to you. A Medi-Cal benefit from Cardin HealthCare that helps with your health, housing and daily needs.

From Cardin HealthCare

Your Own Care Team, at No Cost to You

Enhanced Care Management (ECM) is a Medi-Cal benefit for people with complex health and life needs. Cardin HealthCare's ECM team works with you one on one, so you are not alone when health care, housing and daily life get hard.

Your Lead Care Manager is your main contact. We listen, build a plan with you, and help you get the care and services you need.

  • Free with Medi-Cal
  • We speak English and Spanish
  • You keep your doctors
Hands holding a red heart in front of a doctor's white coat
Cardin HealthCare, For the Best Health
Who Can Join

Who Is ECM For?

You may qualify if you have Medi-Cal through a health plan and you are:

Adults

  • Experiencing homelessness
  • Going to the ER or hospital often, when it could be avoided
  • Living with serious mental illness or substance use needs
  • Coming home from jail or prison (in the past 12 months)
  • At risk of moving into a nursing home
  • Living in a nursing home and ready to move back home

Children and Youth

  • Experiencing homelessness (with family or alone)
  • Going to the ER or hospital often, when it could be avoided
  • Living with serious mental health or substance use needs
  • Coming home from a youth correctional facility
  • In CCS, with needs beyond their CCS condition
  • In foster care or involved with child welfare

Pregnant and New Parents

  • Pregnant or gave birth in the last 12 months, and at higher risk for health problems

Not sure if you qualify? Call us at (562) 485-9313. We will check for you.

Our Services

What ECM Does for You

Your Lead Care Manager is your main contact and works with you one on one.

1

We come to you

We meet you by phone, at home, or in the community.

2

Your care plan

We learn your needs and goals and build a plan with you.

3

Care coordination

Help with appointments, medicines, rides and reminders.

4

Healthy living

Learn about your health and build healthy habits.

5

After a hospital stay

We plan your next steps and get the right services in place.

6

Family and caregiver support

We help your loved ones understand your needs and stay involved.

7

Community resources

Food programs, housing support, SSI, CalFresh and more.

Ready to start?

Call our ECM team. We will check if you qualify.

(562) 485-9313
Extra Help

CalAIM Community Supports

We can also connect you to extra Medi-Cal services, such as:

  • Help finding housing and paying deposits
  • Meals made for your health needs
  • A safe place to recover after the hospital
  • A break for family caregivers
  • Home changes like ramps and grab bars
  • Removing asthma triggers at home
  • Personal care and help with chores

If your health plan offers them and you qualify.

Illustration of a care manager helping a family at home
Getting Started

How to Join

1

Call or email us

Or ask your doctor or health plan to refer you.

2

We check if you qualify

We confirm your Medi-Cal plan and eligibility.

3

Meet your care manager

Together, you make a plan that fits your life.

Good to Know

  • ECM is free for Medi-Cal members.
  • Joining is your choice. You can stop at any time.
  • You keep your doctors and your health plan.

Who Can Refer?

Anyone can refer: you, a family member, your doctor, your health plan, a hospital, a shelter, or a community agency. Referrals can be faxed to (562) 285-6779.

Call (562) 485-9313

Everyone deserves good care. We help you get it.

Why ECM Matters

With ECM, you get a care team that listens to you and helps you take control of your health.

Our Mission

We walk with you, help you get past barriers, connect you to resources, and keep you on track. From appointments to housing, we are your support team every step of the way.

Health Plans

Plans We Work With

ECM is a Medi-Cal benefit offered through your health plan.

  • L.A. Care Health Plan
  • Health Net
  • Molina Healthcare
  • Anthem Blue Cross
  • Blue Shield of California

Have a different Medi-Cal plan? Call us and we will check for you.

Cardin HealthCare, For the Best Health

Contact the ECM Team

Cardin HealthCare, Enhanced Care Management

The ECM team is part of Cardin HealthCare, in the same building as Long Beach Pediatric Clinic. For your child's doctor visits, call the pediatric clinic at (562) 492-9900.

We speak English and Spanish.

Save time at your visit: fill out your intake forms first

Download your child's packet, fill it out at home and bring it with you.

Intake Forms